Mastering Our Online Portal: A Step-by-Step Tutorial
Welcome to our comprehensive tutorial series designed to help Irish tyre fitters maximize their efficiency and productivity using our online portal. In these video tutorials, we'll walk you through each feature of our portal, empowering you to streamline your operations, enhance customer service, and make informed business decisions.
Video 1: Searching, Adding to Basket, and Checkout
Learn how to effortlessly search for tyre sizes, add them to your basket, and complete the checkout process. We'll guide you through each step, ensuring a smooth and seamless experience for ordering tyres through our portal.
Type size in search bar & click SEARCH
Click orange basket logo beside price
Add the quantity & click red ‘ADD TO BASKET’ button
Click red ‘MY BASKET’ button on top right of website
Click continue if order is correct
Click ‘PLACE ORDER’ button on bottom right
Order is now placed
Video 2: Analytics Tab Demystified
Unlock the power of data with our Analytics tab. Discover how to customize date ranges, explore insightful pie charts detailing brand preferences, tyre types, and sizes ordered. Plus, dive into the valuable VEMC breakdown, helping you track total tyre purchases within specific date ranges for effective inventory management.
To analyse what you bought in a certain period of time, select that date range up the top and click ‘GET DETAILS’
Here you can see sizes & brands you order the most of and can forecast stock to hold on site for the most profit.
This will also show your VEMC quantity for that time period
Video 3: Setting Retail Prices with Ease
Ensure consistency and accuracy across your team by mastering the retail price setting feature. Follow along as we demonstrate how to set percentage uplifts to tailor prices to your preferences. With uniform pricing from receptionist to tyre fitter, you'll deliver exceptional customer service and maintain pricing integrity.
Click settings on the top of the website
Untick ‘HIDE MY RETAIL PRICE’
Click red ‘SAVE SETTING BUTTON’
Under ‘MY RETAIL PRICE RULES’ click red ‘ADD PRICE BAND’ Button
Input your mark up & click save
Your retail prices will now show beside our prices, so from receptionist to tyre fitter you can all quote your customer the same price, building trust with your customer base.
Video 4: Managing Invoices and Account Balances
Stay organized and informed with our invoicing and statement generation tools. Learn how to access invoices, generate statements, and track account balances effortlessly. With transparent financial insights at your fingertips, you'll effectively manage accounts and maintain healthy customer relationships.
Click ‘MY ACCOUNT’ on the top of the website
Here you will see active and pervious orders and balance due
Click previous orders to see invoices
Click the red symbol on the right hand side to see your invoice for that order
Click the red ‘GENERATE STATEMENT’ button on the top right side of the website, Input the date and your statement will be emailed to you
With these tutorial videos, you'll harness the full potential of our online portal, optimizing your tyre operations for success. From seamless ordering processes to insightful analytics and consistent pricing, our portal empowers you to elevate your business to new heights. Dive in, explore, and unlock the key to enhanced efficiency and profitability in your tyre fitting business.